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Jewelry care

Practical guidance for choosing, wearing and keeping jewelry.

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Care that suits the material.

Read the product’s material and care notes before cleaning. Different stones, treatments, plating and adhesives can need different methods. For an unknown material or a loose setting, stop and ask a qualified jeweler before cleaning.

Material or featureEveryday careAvoid
Sterling silverWipe with a soft cloth; store separately and dry. Use a silver cloth only if suitable for the complete piece.Abrasive products on plated areas or delicate stones.
Gold-plated or other surface finishUse a soft, non-abrasive cloth and follow the product’s cleaning instructions.Polishing compounds that wear away the surface layer.
Pearls and delicate gemsGently wipe after wear; keep away from perfume and household chemicals.Ultrasonic and steam cleaning for pearls.
Stone settings and chainsCheck for movement, damaged links or catching claws. Have loose settings checked before wearing.Sleeping, sport, heavy lifting and impacts while wearing delicate jewelry.

Put jewelry on after lotions and fragrance have dried. Separate chains and close their clasps before storage. If the piece is damaged, take clear photos and contact support rather than attempting a repair that could worsen the problem.

Further reading: GIA jewelry care guidance.

Choose a chain, bracelet or gift that fits.

Measure a necklace length on the wearer or a similar chain. Pendant position depends on neck size, neckline and pendant weight; an extender changes the available range, not the listed base length. For a bracelet, measure the wrist and compare with the product’s stated fit allowance and clasp style. Do not add a fixed allowance to every style.

  • Check the dimensions and weight, rather than judging scale from a close-up product photograph.
  • For a surprise ring, use a ring worn on the correct finger or ask discreetly; a guess can be costly on a design that cannot be resized.
  • Choose one meaningful detail: a month, an initial or a date. Confirm spelling and whether the recipient likes the selected finish.
  • For children’s jewelry, check the listed age suitability, size and safety guidance. Jewelry with small components is not a toy; avoid wearing it during sleep or unsupervised play.